02/17/2023
The Convenience Store Clerk serves our customers in a friendly, professional, courteous, and efficient manner resulting in satisfied customers and repeat business. The position performs cashier and/or deli/food preparation responsibilities based upon convenience store location needs.
Duties & Responsibilities
*Promotes a customer-focused environment by providing friendly, courteous, and helpful service that provides customers with desired products, services, and experiences.
*Greets customers entering the store and thanks customers for their business.
*Ensures the store is "customer ready" at all times
*Regularly practices suggestive selling by asking customers if they would like to include an additional purchase or recommending a product that might suit the customer.
*Prioritizes needs for the day and utilizes lists to ensure all tasks are accomplished.
*Ensures cash drawer is accurate and has adequate change at the beginning of their shift.
*Records all sales promptly and accurately according to company policy.
Receives product deliveries and ensures accuracy of order and invoice.
*Minimizes controllable expenses by following company guidelines regarding the handling of spoilage, breakage, and items for store use.
*Follows company policies regarding the sale of alcohol, to***co, and lottery tickets.
*Verifies the age of customers purchasing alcohol or to***co.
Prepares food and beverages according to health regulations and company standards.
*Maintains a safe working area and keeps walkways clean of a slip or trip hazard.
*Follows company and location safety policies and promptly reports any and all accidents by employees, customers, and vendors that occur on company premises.
*Performs housekeeping activities as needed including sweeping and mopping floors, cleaning and servicing restrooms, emptying garbage, and dusting and cleaning the store.
*Maintains and cleans the grounds and parking lot; maintains fueling island supplies including towels, windshield wash buckets, and squeegees.
Other Expectations
*Reports to work for scheduled shifts, on-time, appropriately uniformed, and ready to work.
*Clocks in and out accurately for each shift.
*Provides excellent communication with manager and coworkers.
*Abides by policies set forth in the employee handbook.
*Performs any and all related duties as assigned by the manager.
Qualifications:
*Effective communication, interpersonal, and listening skills.
*Basic mathematical skills.
*Ability to read, interpret and follow recipes and instruction manuals.
*Ability to prioritize tasks and multi-task.
*Wisconsin Alcohol Seller/Server Training (age 18 and older)
Working Conditions & Physical Requirements:
*Work is performed in a convenience store environment.
*Ability to stand for up to 8 hours.
*Ability to sit, climb, stoop, kneel, crouch, and crawl.
*Ability to lift and move up to 10 pounds regularly, 25 pounds frequently, and/or 50 pounds occasionally.
*Exposure to outside weather conditions and cold temperatures while cleaning or stocking coolers or freezers.
