06/26/2026
Yesterday at approximately 8:16 PM, a gentleman came into our store to purchase gas but was having difficulty operating the fuel pump. Our employee was patient, courteous, and genuinely trying to assist him. Unfortunately, instead of accepting her help, he became verbally abusive and used inappropriate language toward her.
The owner was not present during this incident and had absolutely no interaction with this individual. Despite that, this morning the individual chose to make false and insulting comments about the owner on the Pottsboro uncensored community page.
We want to make one thing very clear: while we welcome and appreciate every customer who visits our business, we have zero tolerance for anyone who verbally abuses or disrespects our employees. Our staff deserves to be treated with the same respect they show our customers. Because of this individual’s behavior, he is no longer welcome on our property. We will also be contacting the Sheriff’s Office to issue a Criminal Trespass Warning.
This situation is a reminder of how quickly misinformation can spread on social media. It’s unfortunate that people often form opinions based on one anonymous or one-sided post without knowing the actual facts. We encourage everyone to hear both sides before passing judgment.
We are proud to serve the Pottsboro community and truly appreciate the support we have received over the years. We will continue to provide friendly, respectful service to every customer, and in return, we simply ask for the same courtesy toward our employees.
For transparency, we are sharing the surveillance video so our community can see exactly what occurred.
Thank you all for your continued support. We hope everyone has a safe and wonderful day.