04/01/2026
APPLY IN PERSON!!!!
Join our dynamic team at Epitome Cigar Lounge and become the friendly face that creates an unforgettable experience for our guests! This is a fast-paced, customer-focused role perfect for someone who enjoys multitasking and thrives in a social environment.
As a Retail Sales Associate, you’ll do more than just sell products — you’ll help create the atmosphere our customers love. Responsibilities include assisting guests with cigar and retail purchases, preparing coffee and specialty drinks as a barista, serving beverages as a bartender, and providing attentive customer service throughout the lounge.
MUST BE 21 TO APPLY
We are looking for someone who:
Is a strong multi-tasker
Can confidently work as a barista and bartender
Enjoys engaging with customers and building relationships (VERY IMPORTANT)
Assists with product sales and recommendations- CIGAR KNOWLEDGE IS REQUIRED
Helps maintain an inviting, organized retail and lounge space
Works well in a fast-paced, team-oriented environment
This is a paid position with the opportunity to earn tips, making it ideal for someone energetic, personable, and motivated to provide exceptional service.
If you love people, great conversation, and a lively atmosphere, we’d love to meet you! This is perfect for a retiree or someone looking for part time work .
Responsibilities
Greet customers warmly and assist them in locating products or services that meet their needs
Opening and closing the store
Waiting on clients in the bar and lounge areas
Creating cocktails and specialty coffee drinks (bartender & barista duties)
Assisting customers with cigar selections and retail sales
Providing excellent customer service and building guest relationships
Keeping all areas clean and organized
Washing dishes
Vacuuming, mopping, and maintaining floors
Cleaning and maintaining restroom
Maintaining a clean, polished lounge environment at all times
Operate the POS (Point of Sale) system accurately for transactions, including cash handling and credit card processing
Upsell related products or accessories to enhance customer satisfaction and increase sales
Maintain attractive merchandising displays and ensure shelves are stocked with current inventory
Assist with stocking, organizing, and replenishing merchandise throughout the store
Provide excellent phone etiquette when answering inquiries or assisting customers remotely
Support inventory management by participating in stock counts
Skills
Proven experience with POS systems, cashiering, and retail math calculations
Strong communication skills
Supervising experience is a plus for those interested in leadership opportunities
Ability to perform basic math accurately for transactions and inventory management
Knowledge of ci**rs and pairings ( A MUST) or must be willing to LEARN.
Excellent customer service skills with a friendly, approachable demeanor
Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining attention to detail
This role is ideal for motivated individuals who enjoy working with people, take pride in delivering outstanding service, and thrive in a collaborative, fast-paced environment. We value energetic team players who are dependable, eager to learn, and committed to creating a welcoming and memorable experience for every guest who walks through our doors!
Cigar Knowledge: 2 years (Required or willing to LEARN)
Send a message to learn more
