05/08/2026
To our valued customers and our community,
We would like to take a moment to sincerely thank everyone who showed us kindness, patience, and support today.
Earlier today, an unfortunate incident happened at our store while we were assisting a GCash cash-in transaction. Our business phone was suddenly taken, which temporarily interrupted our services as we immediately sought help and tried to locate the device.
It was a stressful and overwhelming day for our family, but in the middle of everything that happened, we were reminded of how many good people are still willing to help.
To the police officers who responded and assisted us while we tried to locate the device, thank you for your immediate response and guidance.
To the family who welcomed us into your home after the phoneโs last known location led us there, thank you so much for your kindness, patience, and understanding. We truly appreciate you allowing us to check and helping us during an unexpected situation.
To our neighbors, fellow business owners, and everyone who helped us gather information, shared CCTV footage, offered assistance, and checked on us, thank you from the bottom of our hearts. Your support meant so much to us.
To our customers who experienced delays, waited patiently, or had to come back another time because our services were temporarily affected, thank you for your understanding and continued trust. We are truly grateful.
We also want to share that we are choosing to go through the proper process and coordinate with the authorities regarding this incident.
Some may see this as โjust a phone,โ but for us, it represents something bigger. As a small family business, we have experienced situations before where people took advantage of our kindness and trust, instances where we chose to let things go and simply move forward. However, we have also seen more incidents of theft and similar situations happening around us, and we believe these things should not become something we simply accept as part of running a business.
This is not about anger or revenge. We are doing this because we believe in accountability and safety, for our family, our customers, our fellow small business owners, and our community. ๐ช๐ฒ ๐ฎ๐น๐๐ผ ๐ต๐ผ๐ฝ๐ฒ ๐๐ต๐ฎ๐ ๐๐ต๐ถ๐ ๐๐ฒ๐ฟ๐๐ฒ๐ ๐ฎ๐ ๐ฎ ๐ฟ๐ฒ๐บ๐ถ๐ป๐ฑ๐ฒ๐ฟ ๐๐ต๐ฎ๐ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐ฐ๐ฎ๐ป๐ป๐ผ๐ ๐๐ถ๐บ๐ฝ๐น๐ ๐๐ฎ๐ธ๐ฒ ๐ฎ๐ฑ๐๐ฎ๐ป๐๐ฎ๐ด๐ฒ ๐ผ๐ณ ๐ผ๐๐ต๐ฒ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐๐ฎ๐น๐ธ ๐ฎ๐๐ฎ๐ ๐ฎ๐ ๐ถ๐ณ ๐๐ต๐ฒ๐ถ๐ฟ ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ ๐ต๐ฎ๐๐ฒ ๐ป๐ผ ๐ฐ๐ผ๐ป๐๐ฒ๐พ๐๐ฒ๐ป๐ฐ๐ฒ๐.
We are committed to following the proper legal process and doing our part to help make our community a safer place.
We kindly ask everyone to avoid spreading unverified information while the investigation is ongoing. If anyone has information that may help, we would greatly appreciate it if you could reach out to us privately or coordinate with the proper authorities.
Despite what happened today, we choose to focus on the kindness we witnessed. In a difficult moment, so many people chose to help, and we are deeply grateful.
Thank you for standing with us. We will continue serving our community with the same honesty, care, and dedication that we always have. โค๏ธ
