
22/06/2025
Ninety-two-year-old Norman is one of Asda's longest-standing customers who's been shopping at our West Bridgford store in Nottingham for nearly 60 years.
Norman pops in every day – sometimes twice a day – to pick up his groceries and have a chat with colleagues. His favourite food is pork loin steaks. Sometimes he even shops for a younger friend.
Norman is a former bus driver and mechanic and served for three years in the RAF as part of his National Service. He either walks or takes the car for the three-quarters of a mile journey. He said: "I started going to the store when me and my late wife Joan moved up here from Clifton estate. It's just so handy, it's like a corner shop and I can always get whatever I want. Everyone is so friendly at the store, especially those on security who always ask me if I'm walking or driving."
Colleagues at the store say they love seeing Norman. The store's community champion Christine said: "Norman's lovely, he's really friendly and chatty and always makes me laugh. He's such a character. It's amazing that he's been coming to our store for so long." Security colleague Paul said: "He's a lovely man. He lights up when he talks to people, he's just so friendly." Pizza counters colleague Emma said: "It's always a pleasure to see Norman", while operations manager Mel Ingles described him as "incredible customer".