https://storelocator.asda.com/london/hornchurch/billet-lane

Asda, Billet Lane, Hornchurch (2025)

06/05/2025

When a customer at our Crawley store realised she didn’t have enough money to buy a pizza and garlic bread so asked for them to be put back, our colleague Billie-Jean stepped in and paid for them herself.

Billie-Jean said: “It was early in morning and the lady was just buying a few groceries, all from the Essentials range. She’d scanned the shopping through the self scan and was counting her money and realised she didn’t have enough cash, so asked me to take off the pizza and garlic bread, which I did. I then tapped my own card and paid for them myself. The lady started crying and said that no-one had ever done anything like that to help her before.

"I was just doing the right thing and didn’t want to think that someone’s children or grandchildren would be going without food.”

Billie-Jean, who’s worked at the store for nine years, has now been nominated for an Asda service superstar award, Store manager Mij said: "Billie-Jean not only, consistently goes above and beyond to ensure our customers are satisfied, but her dedication has made a significant difference to our customers’ everyday experiences. Thank you Billie-Jean for looking after our customers and everything you do."

04/05/2025

Colleagues at our Thornaby store say 80-year-old Pauline is such an inspiration for her excellent customer service and passion for her local community – and are so proud of her for raising thousands of pounds for our Tickled Pink breast cancer campaign.

Pauline helped the store raise £7,000 for our charity partners Breast Cancer Now and CoppaFeel! last year alone, even setting up a pre-loved book stall which she started with more than 1,000 books and which she comes in every day to manage. The store's customer trading manager Tracey said: "Her energy is infectious and she put us to shame with her jam-packed weekly schedules including a daily morning swim. Well done to an amazing, inspirational woman with an unstoppable zest for life."

Tickled Pink is a cause that's very personal to Pauline as she was diagnosed with breast cancer in 2018. She had surgery and 15 rounds of radiotherapy and has now been clear for seven years. She said: "We have had so many colleagues diagnosed with this awful disease so I am quite passionate about the fundraising.'

02/05/2025

To celebrate Asda's 60th birthday, the Asda Foundation is handing out grants totalling over £60,000 to "diamond" community groups and good causes across the UK – including the DOWNS and Special Friends group which is based in Dewsbury.

This funding will help to shine a light on some of the amazing people who go above and beyond to support their local communities such as Akhtar, trustee of Downs and Special Friends, who, as well as receiving £1,000 for the group, was presented with a Community Diamond Award by our Dewsbury store's community and customer champion Sharon.

Sharon said: "We've been working with this group since the day they started and they are amazing. It's all run by volunteers who work tirelessly to give the teenagers a better chance in life. The group also offer food parcels to families who need them and free sessions in crafts, cooking, swimming and even learning to ride a bike. At the moment they are wanting to reopen Batley Baths and make a community café which will be operated by young adults from the group giving them more independence and a job."

Akhtar said: "We are incredibly grateful to Asda and the Asda Foundation for their continued support, and I want to extend a heartfelt thank you to Sharon at Asda Dewsbury, who has stood by us since day one. Sharon is more than a community colleague — she’s been a champion for our cause, our members, and our mission, and I was deeply touched to receive the Diamond Community Award from her."

01/05/2025

To celebrate our 60th birthday, we're cutting the price of our Kids Eat for £1 café meal deal to just 60p until the end of May.

The offer will be available in our 205 Asda Cafés, with meals to choose from including Penne Pasta with Meatballs, Chicken Nuggets, Fish Fingers and Margherita pizza. In addition, children will receive a free piece of fruit such as an apple, pear or banana when purchasing the hot kids 60p meal deal. As an alternative to a hot meal, Asda Cafés also offer a cold pick and mix selection that includes a sandwich, drink and piece of fruit and new treats such as a jelly pot or a jelly squeeze pouch as an alternative to a pack of crisps – also now reduced to 60p.

We've served more than six million meals to children under 16 in our cafés since first launching the meal deal in 2022. Ian McEvans, our Vice President – Commercial Food, said: "Asda has a rich heritage in supporting families and reducing our already hugely popular Kids Eat for £1 initiative to 60p is the perfect way to highlight that and to kick-start our 60th birthday celebrations. We know families face financial pressures when it comes feeding their children, not just during the school holidays, but all year round. I’m delighted that we can drop the price to 60p this May and hope to reduce some of that pressure even further.”

29/04/2025

The mum of an eight-year-old autistic boy has got in touch with our Barry store to thank security colleague Jess for stepping in to help when he was getting upset because he didn't want to leave his new bike outside.

Jess said: "I had a little word with him and told him to leave it next to me on the podium and I showed him the big CCTV screen and told him that it had a 'magic light' which would watch over his cycle and that it would be safe."

Her quick thinking soon helped reassure the boy – and he and his mum completed their shopping trip. Store manager Gareth has nominated Jess for an Asda service superstar award after hearing what a different she made. He said: "The is was great service from Jess. What she did reassured him, relaxed and calmed him allowing him and his mum to have a smooth and enjoyable shopping journey."

27/04/2025

When 82-year-old customer Wendy was starting to worry because she couldn't find an available taxi to take her home from our Dewsbury store 20-year-old Nathan volunteered to take her back himself.

Wendy said: "I'd got the bus in like I always do, but was struggling to find a taxi to take me back home. I walk with a stick and had three bags of heavy shopping so it would have been difficult for me to get the bus. I was panicking a bit but Nathan was brilliant – he's such a lovely lad. He took me home and put all my shopping in the kitchen for me.

"It was such an excellent service. That's why I shop at Asda – I've been coming here since the store opened."

Nathan, who's produce section leader, said: "I saw Mrs Hubbard and she seemed anxious and then told me she couldn't get a taxi. I was just about to go on a break so I said I'd take her home as she would have struggled otherwise. It was only ten minutes away and she was very grateful."

25/04/2025

Twenty-four-year-old Neesha, who's working at our Bradford Cemetery Road store while studying to become a doctor, put her new skills to good use when a 71-year-old customer tripped and fell in the store's car park.

Neesha, who's in the third year of a medicine degree at Liverpool University, checked the lady over while colleagues got pillows and blankets to keep her warm and comfortable. Neesha said: "She had a big bruise on the right side of her body and pain in her leg and back. I sat down next to her on the ground and just chatted to her, reassured her and kept her calm. I made sure she was alert and awake until paramedics arrived. They gave her gas and air and took her to hospital.

"She underwent scans at the hospital and thankfully she hadn't sustained any fractures which was good to hear. She was just a bit shaken up by it all. She came into the store with her husband a few days later with a thank you card. They were a lovely couple and I'm just glad that she was okay."

Store manager Sarah said: "Neesha is a fantastic colleague to have in store. She responded with such professionalism and was so considerate and compassionate towards our customer in need. We could not ask for more from a colleague – she's a true superstar."

13/04/2025

Colleagues at our Huntly supermarket couldn't wait to meet baby William after he made a dramatic entry to the world when he was delivered by his dad Michael in the store's car park.

Michael and his wife Dinara were on their way to the maternity hospital in Aberdeen when they realised they weren't going to get there in time. He phoned the hospital to ask what to do and they told him to pull over somewhere safe and call 999. Michael said: "I saw the bright lights of the Asda car park and thought it would be perfect spot as the ambulance would find its way to it quite easily."

The call handler talked him through what to do and in no time at all Dinara had given birth to 9lb 2oz William in the reclined front passenger seat. Michael said: "It was a wee bit scary, but it was okay. The guy on the phoned told us what to do; he was great." The ambulance arrived within five minutes and took Dinara and William to hospital while Michael followed. Michael said: "William went three days in hospital without a name. We did consider George because of the Asda connection but we went with William in the end!"

When store manager Linda found out about William's unexpected arrival she took a bouquet of flowers to their home and then invited the family to the store so she could given them a hamper full of baby goodies. She said: "We just wanted to do something a bit special ... it's not every day that a baby's born in your car park. William was just beautiful and he was giving me smiles. I was delighted to meet them."

11/04/2025

Twenty-year-old home delivery driver Billy from our Boston store is always happy to make the time to have a friendly chat while he's delivering groceries – and one customer posted on Facebook to thank him for spending some time with her 90-year-old mum, saying it "meant the world to her".

Billy said: "I just sensed that the lady wanted to chat so I sat and talked with her for a while. She talked about her family, and I talked about mine, as mine's quite well known in Boston and she'd heard of them. When you find out that it meant a lot to her it's very nice. I'll do anything to help my customers. The other day I helped someone set up their bluetooth, and on another occasion I helped an elderly customer find a replacement Hoover on Facebook. I love my job."

The store's online trading manager Luis said: "Billy is a lovely lad, really bubbly and outgoing. He's always helping people and will talk to everyone. He takes a lot of pride in his work."

09/04/2025

The icon herself is back, this time with her Rollback faves! 😍✨ Which ones would you choose?

08/04/2025

Animal-loving home delivery driver Tash from our Grimsby store was the hero of the hour when she reunited a lost dog with its frantic owners after spotting it while out on her rounds.

Tash, who has two dogs herself, saw the pug running from garden to garden on its own and sensed something wasn’t right. After parking her van, she managed to scoop the little dog with the help of some treats that she had before she started knocking on people's doors to ask if anyone knew its owner.

When she’d almost given up hope and was about to put the dog into the van and take it to work with her, a couple of dog walkers told her the desperate owners were in a car scouring the neighbourhood.

Tash said: "The owner was so relieved and thankful when she saw me with her dog. She was crying her eyes out, so emotional. The dog recognised its owner straight away and tried to leap out of my arms and into the car. I was just so pleased that she got her dog back. I'd do the same thing again in a heartbeat."

06/04/2025

When Asda colleague Anne spotted that someone had left a handbag at a bus stop near our Derby store she went out of her way to make sure she got it back.

The handbag contained passports, money and bank cards, so Anne knew that whoever it belonged to would be frantic with worry when they realised it was missing. She noticed a letter inside with the lady's name and address, so caught a bus so she could return it to her home. Anne's a regular customer on the trentbartonland bus, and when the driver noticed she wasn't getting off at her usual stop he asked her if everything was okay. When she told him what she was doing he waited for her so that she wouldn't have to wait to get back home.

Anne said: “The handbag could have fallen into the wrong hands If I hadn't picked it up. I never thought twice about it. I would hope someone would do the same if if ever happened to me. The lady was overwhelmed and very grateful when I knocked at her door. I couldn't stay long as I was conscious the driver from Trentbarton and the passengers on the bus were waiting for me. The driver was brilliant. The next day the lady and her husband came into the store to thank me again and give me some flowers. They said 'most of their life' was in that bag."

Asda Derby's community champion Rosie said: "The customers were extremely grateful and quite emotional. Anne was very modest and just said she did what any decent person would do, but I think it was much more than that and that you're an absolute credit to Asda."

04/04/2025

Two-year-old David loves shopping at our Roehampton store with his parents Susana and Tim and always gets lots of smiles from customers when he brings in his own little Asda shopping trolley.

So he was thrilled when the store's community champion Tina got him his own him T-shirt, lanyard and a name badge so he could be an Asda colleague for the day and give porters Les and Tony a helping hand. Tina said: "He was a very happy little boy and so, so cute. Everyone loves him here. He has always been fascinated by our porters and will actively look for them as soon as he gets to the car park. And as he's got bigger he even loves to help tidy up the car park as he likes things in order."

Susana said: "David really loves going to Asda. He started to walk when he was eight months old and he got his little trolley when he was one. He wanted to do what we do in the store. He has his own shopping list which has strawberries and bananas on it. He always smiles at the porters when he sees them and they always give him high fives when he sees them. The staff there are very friendly and David loves to help them."

01/04/2025

David from our Coleraine store saved the life of a man in his 80s who he found lying on the freezing pavement as he made his way home in the early hours of the morning.

The gentleman had fallen a few hours earlier and couldn't get up on his own, so David put him in his car and cranked up the heat to warm him up before taking him to hospital. Night shift leader David, who's been at the store for 12 years, said: "I didn’t want to take any chances – especially if he had bumped his head, so I drove him straight to A&E. When we arrived, the nurses came out to help me bring him inside. I explained what had happened, and they were so thankful I brought him in. I was glad to be able to help. I didn’t think twice about it really, I was just doing the right thing."

The man's daughter said: "David was a lifesaver. The fact that he took the time to stop, check on my dad and help him the way he did, it means everything to us. He was an absolute star. Someone at the hospital noticed my dad’s rescuer was wearing an Asda uniform, so I rang up hoping to thank him, and we ended up speaking on the phone for about an hour. Thankfully, my dad is out of hospital now and back home, safe and sound. We truly cannot thank David enough and we need more people like him in the community!”

01/04/2025

Create an Egg-cellent Easter Showstopper 🐣🍫

Our delightful Mini Egg Cake is the perfect treat for Easter – packed with flavour and sure to impress the whole family 🍰

Tag someone who can’t resist Mini Eggs! 👇🙋‍♂️

01/04/2025

Today we're announcing the introduction of a Rear Pocket Dress Code to ensure no pocket goes un-tapped.

Shoppers must have a visible rear pocket to enter their local Asda. But don't worry about being turned away, as we're handing out free stick-on pockets at the door to those who need them.

30/03/2025

Happy Mother's Day to mums everywhere. This year we're celebrating the mums from our stores across the country who work alongside their children – see just how many there are in the video in the comments below 👇

There are three generations of the same family at our Eastlands store in Manchester, where grandmother Chris works with daughters Gillian and Donna and granddaughter Chelsea.

Gillian's worked for Asda for 17 years and was joined by Chris four years ago. Donna's been there for six years and Chelsea joined the team 18 months ago. They all work on the date code team, knocking down prices on chilled, produce, bakery and ambient departments. Chris said: "It's great for me as a mum as I get to see them all the time. It's just so nice. If we have problems we are there for each other. If one of us is down we can cheer each other up. We all get on and are really close. I see my daughters as friends. I love working here; it's very friendly and has such a nice atmosphere."

Gillian said: "I started at the store when Chelsea was six months old and my mum used to babysit – and now they're both working here with me. We all get on like a house on fire. We're all very close and are always there for each other. We're all very passionate about our jobs and we love to give our customers a bargain."

We hope they, and mums everywhere, have a wonderful Mother’s Day.

28/03/2025

Talented singer-songwriter Mia, who works as a home shopping picker at our Melksham store while studying performing arts at Bath College, has just released her first song – a tribute to her mum, Debby, who passed away six years ago.

Mia, who's 17, says the reaction to the song, called Even Now, has been amazing. She said: "Everyone really likes the song – I've made a lot of people cry. I got a really nice message from a girl whose dad had passed away a year ago and said my song really helped her." Debby died aged 44 from brain cancer when Mia was just 11. Mia said: "She was lovely, really great, very outgoing and fun. She was a really good mum who always knew what to do."

Mia was helped with the song by her producer friend, Tom Pegler. She said: "He wrote the piano instrumental but I wasn't sure what I wanted to sing about so he said 'just see what happens' and I ended up singing about my mum. I sang a verse with him and then came up with the rest of the lyrics. It was just how I was feeling at the time – it just came out."

Asda Melksham's online trading manager Sarah said: "We are all very proud of Mia and know that she will go far in her music career. We wish her well along the way."

25/03/2025

When colleagues at our Derby store say that working at Asda is like being in one big family they're not wrong ... there are 18 different mums at the store who work with their children!

One of the mums looking forward to Mother's Day is Wendy, who says that her daughter Ellie calls her by her name to avoid confusing the store's other mums. She said: "When someone says mum here we all turn around! Asda is such a brilliant place to work and we are like one big happy family. We are all friends here and often have nights out together too. I started out as a temp 19 years ago and I'm still here!"

Optical colleague Clare first started working at the store 30 years ago, and met her husband Andrew at Asda. Clare's sisters Mandy and Sharon have also worked there, so it was no surprise to her that her daughter Alisha joined her at Asda three years ago. Clare said: "I suppose it was inevitable that Alisha would work here too! She loves it here and she's loved by everyone. We have lunch together every day and it's a real treat working in the same store as her."

Alisha, who's a front end colleague, said: "I see Mum more here than at home! Each time she comes past she'll check on me and I do the same when I'm passing her department. Everyone knows she's my mum, but I'm only just discovering how many people here are related and now when I look at some of my colleagues I do think 'you're familiar'. It's really special how many mums there are working with their children here. I'm taking mum out for some food and to treat her on Mother's Day. She deserves the world, as she's so lovely." See more pictures in the video in the comments below.

23/03/2025

When bakery colleague Charlotte from our Leek supermarket spotted an elderly lady wandering in the streets on her own she immediately sensed something wasn't right – so quickly stepped in to help her.

Charlotte was walking to work when the saw the lady, who's in her 80s, and was worried that she looked confused. The lady didn’t know where she was or her name, so Charlotte brought her to the store and into the warmth of the colleague canteen while she got her a cup of coffee and called the police to help.

Charlotte said: "It's strange but I don't normally work that day, but I'm glad I did. It was dark and there was no one else around. She was really confused so I couldn't just leave her. When the police came they said it had happened before so they already had the lady's details so they were going to take her home. She was a lovely lady and, even though she was confused, she still said thank you as she left. I'm just glad she got home safely."

Store manager John said: "It's so easy to not be that Good Samaritan and just keep walking. Well done Charlotte. It was a really nice thing you did, and something that not everyone would have done. You've given our mantra of "Don't Walk By" a new true meaning of what Asda stands for in our local community. I know I'm incredibly proud of you and I'm certain the whole store feels the same."

23/03/2025

Create the perfect afternoon tea for Mother's Day with ! 💐

22/03/2025

We're getting in the swing of Spring! 🌸🌻🌞 What else are you looking forward to this season?

21/03/2025

Well done to customer service desk colleague Jam from our Queslett store who stopped an 87-year-old customer from becoming the victim of a gift card scam.

The gentleman has asked Jam for help with the purchase of a £200 Apple gift card and alarm bells started to ring when she started to ask questions about what it was for. Jam called the police after looking at the gentleman's phone as she realised he'd fallen victim to scammers previously.

Jam said: "We all know about gift card scams and there were a few red flags. I just couldn't stand by and let this gentleman be scammed. I was extremely concerned. He was constantly getting notifications and messages on his phone from the scammers demanding he send then gift card codes. They were pretending to be his friends, which just goes to show just how manipulative these scammers can be."

Tracey, the store's customer trading manager, has nominated Jam for an Asda service superstar award. She said: "I'm really proud of Jam for looking after one of our elderly customers. She was really worried about him so she sat with him until the police came which shows just what a caring person she is."

19/03/2025

In honour of Newcastle United hero and former Asda colleague Big Dan Burn our Blyth store is retiring its number 33 porter jacket!

Local lad Dan, who wears the number 33 shirt, cemented his place as a Newcastle United hero after his goal helped the Magpies end their 70-year wait for domestic silverware following their 2-1 win over Liverpool in the Carabao Cup final. And this Friday he could be putting on an England shirt for the first time in the World Cup qualifier against Albania at Wembley.

At the age of 16, Burn worked part-time in our Blyth store wearing a high vis vest, whilst studying sports science and playing football for Darlington.

Store manager Dean said: "There's been such a buzz around the store this week following the win and we just wanted to celebrate the achievements of our former colleague and to let him know how proud we are of him and the team. In ode to Dan we've now retired the no 33 Asda porter jacket – we plan to get it framed and displayed in the store and we're hoping that Dan will pay us a visit soon along with the trophy."

Asda community champion Diane is helping the store celebrate this Friday by putting on a special "Dan Burn Day", encouraging all colleagues to wear the famous Newcastle black and white colours as well as providing them all with a special matchday pie and pea lunch.

19/03/2025

Heads up that it's Mother's Day next weekend 😘 Treat the mother figure in your life with everything from the exclusive Lindt Lindor Raspberry & Cream Truffles to some perfect PJs and slippers 😍

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