13/06/2026
📦 DPD Parcel Collection Update
Dear Customers,
We would like to make you aware of an ongoing issue with some DPD parcel deliveries.
A number of parcels intended for collection at Emneth Premier have mistakenly been delivered by DPD drivers to Emneth Londis Post Office shop. Although customers have received notifications stating that their parcels are ready for collection at Emneth Premier, the parcels were not physically delivered to our store.
After investigating the issue with DPD Retail Support, we were informed that the parcels had been delivered to Emneth Londis Post Office by the driver.
To help our customers, we visited the nearby shop and recovered the affected parcels ourselves. These parcels have now been scanned into our PayPoint system and are available for collection from Emneth Premier.
If you have received a DPD notification stating that your parcel is ready for collection at Emneth Premier, please visit the store as normal. Most affected parcels should now be available for collection.
Should this issue occur again, we kindly ask customers to contact DPD Customer Services directly, as DPD is responsible for delivering parcels to the correct collection point.
We apologise for any inconvenience caused and thank you for your patience and understanding.
– Emneth Premier
