13/02/2026
Major Changes at Colchester Homebrew Supplies - Long Post...
It is with great sadness that I must announce that we have decided, after almost 18 years of trade, to close the shop and convert to an online only operation. From 1st June 2026 we will be moving out of the shop and running the business from container units on a nearby secure storage site. We are deeply saddened by this decision and have been "putting it off" for the last 18 months, but can no longer justify the fixed costs incurred in running the business from its current location.
Since lockdown, our turnover has declined to the point where the profits from our retail store barely cover the monthly rent, and our footfall has reduced to the point where we average fewer than 5 visitors per day across our 6 days a week trading pattern. By converting to online only sales, we can reduce our cost base, continue offering our below RRP prices across the board, and remain operating up to and beyond the time we reach state pension age in 2031. This move does have a few implications, but we hope that we will be able to navigate these together:
1. No “Walk Up” Sales.
Our chosen new operating site will be on a secure storage site that does not encourage retail sales or “walk up” trade. All transactions will need to take place on our website www.colchesterhomebrew.co.uk and be paid for via Paypal, Google Pay, Apple Pay or our secure Worldpay portal that accepts all major debit and credit cards. We realise that some people do not like to “buy online”, even when the site has secure checkout facilities, so we will also be accepting email orders and phone orders, with card payments processed over the phone.
2. Delivery Charges
We already offer very competitive Express and Standard delivery options from £4.99 for up to 20kgs and Free Delivery for orders over £75.00 (restrictions apply to certain destinations/weights). These deliveries are undertaken mostly via APC, with some of the “Standard” freight travelling via Yodel. We DO NOT allow either carrier to leave freight without a signature, unless you pre-authorise it and provide a “safe location” for them to use. We are more than happy to route deliveries to work addresses if preferred. Full details are available on the “Delivery Charges” page of our website.
3. Click and Collect
As a secure storage facility, our new site is not keen for us to encourage the general public to visit throughout the week, but we are aiming to offer “by appointment” click and collect facilities between 09.00-12.00 on Saturday mornings for customers who are unable to accept deliveries at home or work. Further details of this will be available nearer the time.
4. Cylinder Returns
We will continue to offer “swap out” facilities for S30 cylinders, but replacements will need to be purchased via the website and empties returned via Royal Mail or your preferred carrier to the return address stated in the product description on our website.
5. Telephone contact and help/advice.
We are intending to keep our existing landline 01206 854457, but calls may be diverted to our answering machine if we are busy. If you place an order or leave a message, we will get back to you as soon as possible. If you need advice or help on any brewing issue, you may get a faster response from the extensive “FAQ” section on our website, via the “Contact Us” page, or via our page, which is https://www.facebook.com/ColchesterHomebrew
When we first opened CHS in 2008 as a sideline to our Transport business we had no idea that it would take over our lives, last this long or allow us to make so many new friends along the way. At that point, we were one of 8 dedicated Homebrew shops in Essex and one of 15 in the wider East Anglia area. 18 years on, we are the last one still trading, so this has not been an easy decision to make. Thank you for being part of our journey and we look forward to you joining us on our next adventure.
Colchester Homebrew Supplies Ltd is a family run business supplying the finest quality brewing and winemaking kits and equipment.