23/03/2026
Plaza Lotto opened late on Saturday, the 21st of March, due to a mix-up with the roster. The usual practice for Traralgon Centre Plaza Management is to contact any business within the centre that has not opened on time via the business's after-hours numbers. This checks whether the staff are alright, the reason for not opening, and whether they can help. In cases like this, Traralgon Centre Plaza Management would leave a note explaining the situation to customers. On Saturday, this process did not happen, and we were not notified that the business was not opened, so we did not realise there had been a roster mix-up.
We would like to apologies for any inconvenience this has caused our loyal customers.
Mum and I would like to thank our loyal regular customers who tried to contact us by phone and on community pages to check if we were alright. To those who came back in the afternoon to check everything was alright, a big thank you.
Thank you,
Bobbie and Ann
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